Alex's Garden respects your privacy. This policy explains how we collect, use, and protect your personal information.
We may collect personal information such as your name, phone number, and message content when you contact us or communicate with us via SMS.
Information is used solely to respond to customer inquiries, provide customer support, communicate about our products or services, and conduct one-to-one sales or marketing conversations.
By providing your phone number, you consent to receive SMS messages from Alex's Garden. Message frequency varies. Message and data rates may apply.
Message types you may receive: marketing (promotions, product news), transactional (order and availability updates), reminders, and customer support messages.
You may opt out at any time by replying STOP or request assistance by replying HELP. When you opt out, we will send you a final confirmation message stating that you have been unsubscribed and will receive no further messages from Alex's Garden.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We take reasonable steps to protect your information from unauthorized access or disclosure.
If you have questions about this Privacy Policy, you may contact Alex's Garden at info@alexgardenllc.com.